Refund policy

Custom Felt & Straw Hats

  • All custom-shaped felt and straw hats are final sale.

  • No refunds are offered on any custom items.

Exchanges & Store Credit

  • Items may be exchanged only if they are unworn, in original condition, and have all tags attached.

  • No refunds will be issued—store credit only will be provided for eligible exchanges.

By completing your purchase, you agree to all store policies listed above.